The central, most important relationship in any trucking company is the dispatcher/driver relationship. Dan Baker’s program features down-to-earth, real-world, say-it-like-it-is information. Additionally, it comes with all types of ideas for follow-up training after completing the lessons. The curriculum is good for anyone who works with drivers or dispatchers.
We are entering a new age of trucking. No longer are fleets operated entirely by truck drivers who have not only grown up in the industry, but they have literally been in the industry their entire lives. Instead, we find ourselves recruiting for drivers in a shrinking pool of applicants. Additionally, dispatchers are no longer former drivers.