Client Success Team

Infinit-I Client Success Team

Our client success team is your training partner. Infinit-I’s success is measured by your success: our end goal is for you to achieve the results YOU want for your unique business.

Your dedicated Client Success team will do everything in their power to ensure that you are successful in your training goals.

Every client of Infinit-I Workforce Solutions is paired with a client success team, ready to help you get the most out of the Infinit-I system. Your Client Success team becomes an extension of your company, available when you need their assistance.

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Get started with Infinit-I Fastrac Onboarding

Three Easy Steps

1

Schedule Your Fastrac

Our Fastrac Onboarding Program ensures you have immediate success setting up and using Infinit-I Workforce Solutions. No tiers of support or hidden fees involved.

2

Design Your Plan

Your Client Success Team will help you create an implementation plan and then walk you step-by-step through using the system. Includes help running BI reports to help you track training progress.

3

Customize Your System

Your Infinit-I team will work with you to help determine the best way to customize your training to meet both company and employee goals.

From importing your first user list to scheduling your first assignment, Fastrac is designed to get you up and running quickly. You never pay extra for system support, guidance, or help.

Your Dedicated Partners in Training

Our mission is to become a trusted extension of your company that strengthens internal company goals and relations while progressively improving your bottom line.

Here are just some of the ways that your Dedicated Client Success Team will help you succeed with Infinit-I Workforce Solutions:

Ensures Your Success with the System

Prior to the launch of Infinit-I for your business, your client success team is available to help your managers and admins understand how to use the system.

Your team offers personalized recommendations for increased performance, providing tips and solutions based on knowledge and client experiences. They keep up with industry trends and regulations so they can provide real solutions to help you meet your goals.

Check-in Calls – scheduled Quarterly, Monthly or even Weekly

Your Client Success team will work out a schedule of recurring check-ins with your system administrator based on your schedule and system needs.

Further assistance is always just a phone call or email away. The dedicated support team responds quickly without the need for support tickets that can take hours to process.

Tech Support for Drivers/Employees

Employees and drivers in your company have access to Client Support as well.

Employees can contact your client success team if they need help with login or assignment completion.

Assistance With All Administration Functions

Your Client Success Team helps:

Upload user lists
Set-Up user groups
Make Assignments you select
Set-Up and Run Reports for you
Customize your company-branded Infinit-I Homepage

Unlimited Contact and Service, No Additional Costs

No hidden fees – your Dedicated Client Success Team is available as often as you need them, at no additional cost to you.

Ready to see how Infinit-I can digitally transform your business?

Infinit-I Client Success has helped our clients administer more than 32 million successful trainings.

Request a demo of Infinit-I Workforce Solutions today or experience the power of our system in-person at an upcoming Boot Camp event.

Client Success Testimonial

“The customer service is outstanding. There isn’t any company that I’ve ever worked with, no matter what service they’re offering, that has customer service like Infinit-I. They make your job a whole lot easier. It’s really beneficial. It’s like having an extra safety person there.”
Super Service, LLC
Jay Thomas, Executive Director

SINCE 2009, INFINIT-I'S TRAINING MANAGEMENT SYSTEM HAS DELIVERED:

1,035

Training Videos

1,361

Active Clients

351,242

Active Users

115,510,910

Training Content Delivered

Support Request A Demo

Client Support: 1-877-792-3866 ext. 300

Sales: 1-866-904-5087

Career Openings: Apply Today!